This Privacy Policy describes how Vardroqiā¢ (āVardroqi,ā āwe,ā āus,ā or āourā), operated byĀ Hangzhou Qiongqi Technology Co., Ltd., handles personal information when you visit our online store, place an order, contact us, or otherwise interact with our website and related services.
We believe privacy information should be understandable rather than hidden behind complicated language. The sections below explain the types of information involved in operating our store, why we may need that information, when service providers may receive it, and the choices available to you.
Information We Handle
The information involved depends on how you use the Vardroqiā¢ website.
When you make a purchase, request assistance, create or use an available customer account feature, or voluntarily provide information through the website, we may receive details such as:
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Your name
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Email address and telephone number
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Shipping and billing address
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Order and transaction information
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Products purchased or considered
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Messages and information you provide to customer support
Payment information needed to complete a transaction is handled through the payment services available at checkout. We do not ask customers to send complete card numbers or card security codes to us by ordinary email.
When you browse the website, certain technical information may also be collected automatically by our website technology and service providers. Depending on the services enabled, this may include IP address, browser and device information, operating system, referring pages, pages or products viewed, shopping interactions, approximate location derived from technical information, and cookie or similar technology identifiers.
Why We Use Information
We may use personal information when reasonably necessary to operate Vardroqiā¢, including to:
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Accept, confirm and fulfill purchases
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Arrange delivery and provide order or tracking updates
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Respond to customer questions and after-purchase requests
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Maintain shopping-cart, checkout and website functionality
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Detect suspicious activity and help protect our store and customers
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Understand how visitors interact with our products and website
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Improve store navigation, merchandising and customer experience
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Measure advertising and marketing performance
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Send promotional communications when permitted and when you have made the applicable choice to receive them
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Meet legal, accounting, tax, dispute-resolution and regulatory obligations
We do not use customer information simply because it is available. Our intention is to use information in connection with operating, protecting and improving the Vardroqiā¢ shopping experience and for other purposes permitted by applicable law.
Service Providers and Business Partners
Running an online store involves working with other companies. We may provide or make information available to service providers where appropriate for services such as website hosting, e-commerce infrastructure, payment processing, order fulfillment, delivery, analytics, fraud prevention, customer support, and advertising.
These companies may process information according to their own legal obligations, contractual arrangements, and privacy practices.
We may also disclose information when reasonably necessary to comply with applicable law, respond to valid legal requests, protect legal rights, investigate misuse or fraud, or in connection with a legitimate corporate transaction such as a restructuring, merger, acquisition, or transfer of business assets.
We do not disclose personal information to unrelated parties simply for them to use for purposes that have no connection to our services, except where disclosed to you or otherwise permitted by applicable law.
Cookies, Analytics & Advertising
Vardroqiā¢ and companies that support our website may use cookies, pixels, tags, APIs, or similar technologies.
Some technologies are used for essential functions such as remembering shopping-cart activity and supporting checkout. Others may help us understand website traffic, measure advertising results, recognize interactions with products, or provide advertising that may be more relevant to visitors.
Depending on the technologies enabled on the website, information associated with advertising or analytics may include device and browser information, IP address, pages or products viewed, searches, shopping-cart activity, checkout events, purchases, and interactions with advertisements.
Where required by applicable law, we use consent or privacy-choice mechanisms before activating technologies that require such permission.
Your browser may also allow you to block or remove certain cookies. Disabling essential technologies can affect features such as cart, account, or checkout functionality.
AppLovin Advertising
We may work with AppLovin Corporation for advertising, measurement, attribution, and related advertising services.
When AppLovin technology is enabled on our website, AppLovin may collect or receive information associated with interactions with our website, products, advertisements, or shopping journey. Depending on the technology being used and the choices available to you, this can include device and browser data, IP address, identifiers, product views, searches, cart or checkout activity, purchase-related events, and other advertising interaction information.
Such information may be used for purposes including advertising delivery, measurement, analytics, reporting, improving advertising services, fraud or security functions, and, where permitted, interest-based advertising.
Your available privacy and advertising choices may depend on your location, browser, device settings, consent selections, and the services being used.
For more information about AppLovinās collection and use of information, please review the AppLovin Privacy Policy at:
https://legal.applovin.com/privacy/
Marketing Messages
If you choose to receive Vardroqiā¢ promotional emails or similar marketing communications, we may use the contact information you provide for that purpose.
Marketing messages are separate from transactional communications that may be necessary to complete or service an order.
Where an unsubscribe option is provided, you can use it to stop future promotional emails. An unsubscribe request does not prevent us from sending necessary non-promotional communications about an existing order, customer-service request, or other transaction.
Data Protection and Retention
We use reasonable administrative, organizational, and technical measures appropriate to the nature of the information we handle. However, no internet transmission, storage system, or digital service can be guaranteed to be completely secure.
We retain information for periods reasonably necessary for the purposes described in this policy, including completing transactions, maintaining appropriate business and tax records, handling disputes, preventing fraud, enforcing agreements, and meeting legal obligations.
Retention periods can therefore differ depending on the type of information and why it is being maintained.
Your Privacy Choices
Depending on where you live, applicable privacy law may provide rights concerning your personal information. These may include rights to request access, correction, deletion, or information about certain uses or disclosures of personal information, as well as rights concerning certain advertising or marketing activities.
These rights are not identical in every jurisdiction and may be subject to legal exceptions.
You may contact us to submit a privacy-related request. We may need information sufficient to verify your identity and understand the request before taking action.
You may also manage available cookie or advertising preferences through the privacy controls presented on our website, where applicable, and through relevant browser or device settings.
Childrenās Information
Vardroqiā¢ is a general home and seasonal dĆ©cor store and is not intended to solicit personal information from children.
We do not knowingly seek to collect personal information from children in circumstances prohibited by applicable law. If you are a parent or legal guardian and believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.
External Websites
Our website may contain links to websites, payment services, social platforms, or other services operated independently from Vardroqiā¢.
Their privacy practices are governed by their own policies. We encourage you to review the privacy information provided by those services before supplying personal information to them.
Changes to This Policy
Our store, technology, service providers, and legal requirements may change over time. We may therefore revise this Privacy Policy when appropriate.
When changes are made, the revised version will be posted on this page and the āLast Updatedā date will be changed accordingly. Material changes may also be communicated in another manner where required by applicable law.
Privacy Questions
For questions about this Privacy Policy, the personal information associated with your Vardroqiā¢ interactions, or an applicable privacy request, please contact:
Vardroqiā¢
Operated by Hangzhou Qiongqi Technology Co., Ltd.
Email: service@vardroqi.com
Phone: +86 15789648869
Service Hours: 9:00 a.m.ā6:00 p.m. Pacific Daylight Time (PDT)
Business Address:
Room 2, Building 3, Xin'an Xuefu
No. 108 Mingjing Road, Xin'anjiang Subdistrict
Jiande City, Hangzhou City, Zhejiang Province